Chat agent

An assistant that actually sells

One line of code puts an agent on your storefront that answers from your real catalogue, adds to cart, tracks orders and files returns, around the clock.

  • Sells from live products, price and stock
  • Verified order tracking that never leaks details
  • Everything it cannot handle lands in your Inbox
AAdaOnline now

I need a tent for the Carpathians in February. Is the Aurora 2P enough?

For February up there you want a 4 season shell. The Aurora 2P is rated 3 season. The Boreal 2P handles wet snow and 60 km/h gusts, and it is still only 1.9 kg.

Boreal 2P€549In stockAdd to cart

Add it, regular size.

Ask about sizing, stock or delivery

Live in a minute

One toggle in your Shopify or WordPress theme, or one script tag anywhere else.

  1. 1

    Connect your store

    Shopify or WooCommerce - the two store platforms we support for now. Products, pages, policies and orders sync in.

  2. 2

    Drop in the widget

    Automatic on a connected store, or paste one script tag on any site.

  3. 3

    Set the guardrails

    Brand colour, tone, what it may do, and where it should hand off to a person.

  4. 4

    Watch it work

    Every conversation, lead, cart and return is logged with the revenue it produced.

Kooga · Widget

Widget

Embed an AI assistant on your site that answers from this workspace.

Install

One script tag. That is the whole install.

ShopifyWordPressAny website
<script src="https://api.kooga.ai/widget/embed.js"
  data-kooga-key="wk_live_8f2c" defer></script>
Copy
Allowed domains

Where the widget may be embedded.

https://northwind-outdoor.comhttps://*.northwind-outdoor.com

It looks like your store

Name, colour, corner, language and greeting. The preview beside the controls answers from your real catalog while you change them.

Yours, down to the launcher

The assistant carries your name and colour, greets in your language, and can push a coupon, an upsell or an exit intent message when it helps close the sale.

  • Your logo as the avatar, your colour on the launcher
  • Greets and answers in your market's language
  • Proactive and exit intent messages you write
  • Add on suggestions from a product pool you pick
Kooga · Customization

Customization

Tune appearance, engagement, upsell and returns for your agent.

Appearance
  • Assistant nameShown in the widget header.Ada
  • Brand colorLauncher button and header color.#4F46E5
  • PositionWhich corner the launcher sits in.Bottom right
  • LanguageHow it greets and answers shoppers.English

A live preview sits beside these controls, answering against your real catalog.

Nothing it captures gets lost

One inbox for everything it caught

Leads, handoffs, return requests, the questions it could not answer, and thumbs up or down on its answers. Each one shows the page the shopper was on.

  • Leads with the email and what they asked about
  • Handoffs with the full transcript attached
  • Content gaps, so you can fill what it did not know
  • Feedback on individual answers
Kooga · Inbox

Inbox

Leads, handoffs, content gaps and answer feedback from your widget.

LeadsHandoffsReturnsGapsFeedback
Sofia Marinsofia@example.comNewMark seen

Asked whether the Aurora 2P holds up in wet snow, then asked to be emailed when the green one is back.

12 minutes ago · /products/aurora-2p

Tom Whelantom@example.comMark seen

Wanted a jacket that fits over a climbing harness. Left an email for a sizing follow up.

2 hours ago · /collections/hardshells

Anonymousno email capturedMark seen

Asked about shipping to Ireland before checkout, then completed the order.

5 hours ago · /cart

And it proves what it sold

Conversations are easy to count. Carts, checkouts and orders are the ones that matter.

Attribution, not vibes

An order counts as agent driven when the agent put the item in the cart or the shopper used its offer code. No cookie guessing, no borrowed credit.

  • Carts started, checkouts reached, orders attributed
  • Revenue tied to the conversation that caused it
  • Leads captured and the trend over time
  • Helpful and unhelpful votes on its answers
Kooga · Agent analytics

Agent analytics

7d30d90d
Conversations
1,482
Messages
6,910
Avg per chat
4.7
Leads captured
212

Sales and engagement

Carts started
418
Checkouts
163
Attributed orders
118
Attributed revenue
€12,940
Conversations over time
Satisfaction
Helpful184Not helpful9

Also included

Back in stock alerts

Shoppers get told the moment the thing they wanted returns.

Reorders and upsells

One tap rebuilds a past cart, and bundles come from what people actually buy together.

Lead capture

Browsers who are not ready to buy still leave you an email address.

Human handoff

Their message lands in your Inbox with the history attached. No dead ends.

Content gaps

Questions it could not answer become a to do list of content to write.

Guardrails

Domain allowlisting, rate limits and answers grounded only in your own content.

Turn support into a sales channel

Connect a store and try the agent on your own catalogue.

14 day free trial. No credit card.

Chat agent | Kooga | Kooga